Do you read this blog because you know what you’ll find, or do you want to be surprised, or both? Regardless of what you answer I invite you to read on.

Search is everywhere and it’s not just because Google is such a dominant force on the internet. When I say search is everywhere I mean that all information that we engage with or gain access to is brought to us by some sort of a search query. With relatively simple queries, search as we know it today works wonders. Read further >

In his book, Understanding Media: The Extensions of Man, published in 1964, Marshall McLuhan argued that “the medium is the message.” This phrase is understood to mean that the medium by which content is delivered has a strong influence in how the content is perceived. Read further >

Some days ago I visited one of our lead customers of the ADDISON software for tax advisors, and one answer showed an interesting mindset of this customer.

Asked about the management of research information in a tax advisor office he stated that his goal is

• to provide relevant information for the employee,
• at the particular stage in his workflow, Read further >

Publishers are always focused on how to make a customer’s search experience more relevant. One way for providers of search solutions to add more value is to help the customer find documents that might not have been retrieved in the original answer set. Read further >