That’s one small step for…

Christian Dirschl
Written by Christian Dirschl
on August 18, 2014

To start a blog post with such a phrase in order to introduce the finalization of a 4-year project might sound a bit pathetic. Still I think that LOD2 has opened a new door for Wolters Kluwer and for the industry as a whole to better cope with the fundamental transformation process we already face and will be facing in the coming years.

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Crowdsourced “Open” Innovation an Imperative for Professional Services Firms

John Barker
Written by John Barker
on July 14, 2014

The Financial Times’s most recent Special Report on The Connected Business inspired me to think about the imperative for law, accounting, and professional services firms (PSOs) to adopt techniques of crowdsourced open innovation methods for enhancing services delivery to their clients. Crowdsourcing in the context of innovation essentially refers to submitting problems to an open or restricted community and asking for suggestions and perhaps even joint development. Winners might even get a reward as part of a contest. In the context of PSOs, the community might be the members of a corporate legal department and partners, associates and paralegals in a law firm that traditionally has provided services to them. In an era where corporate legal departments are moving more work in-house and consolidating outsourced legal work to a smaller number of law firms, open innovation methods initiated by a law firm can help a corporate legal department refine its choice of law firm service providers more accurately. Here’s how it might work. Read further >


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Christian Dirschl
Written by Christian Dirschl
on June 20, 2014

Do you remember arguing with your partner during your holiday trip, whether the inconvenient street map on his/her lap is saying that you should take the next right turn or not? I do!

For some years now, we are more relaxed, because we have our digital lady telling us where to go. And if she is wrong, we know whom to blame, which strengthens our relationship even more.

What does this tell us about the future of the publishing industry?

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Innovation in Action at Wolters Kluwer Canada’s Development Partners Meeting

John Barker
Written by John Barker
on June 08, 2014

Recently I had the privilege of meeting several customers from law firms, accounting firms and corporate legal and tax departments in Toronto as part of Wolters Kluwer Canada’s Development Partners Meeting that took place on May 28. As noted in our 2013 Annual Report, the Development Partners initiative began in January 2012 with a group of 20 customers and now has expanded to more than 90. Customers who are development partners look at product concepts and indicate interest or lack thereof, participate in innovation tournaments with Wolters Kluwer team members to generate ideas, and then quickly filter them using the wisdom of the crowd, to guide us in how to help them deliver greater value to their clients. I was a keynote speaker at the meeting and presented several product ideas from our businesses around the world. The themes all revolved around helping law firms and accounting firms create more value for their clients by moving beyond only reactive tax compliance to proactive strategic tax advice. Read further >


The Times They Are a-Changin’

Christian Dirschl
Written by Christian Dirschl
on May 09, 2014

Fascinating, isn’t it? This song is older than I am and still fresher than I’ve ever been. It has a (hi)story on its own covering fifty years now. From being the “archetypical protest song” to becoming a part of strategic investment (a hedge fund manager bought the hand-written lyrics for more than $400k).

Still, the underlying question requires if not an answer, yet at least a reaction: How do I deal with change?

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Baking the innovation cake

Jaco Zijlstra
Written by Jaco Zijlstra
on April 30, 2014

All companies, certainly those in the information industry, are chasing the holy grail of innovation. In an excellent Outsell report on the topic by Simon Alterman, “Leading Innovation: What’s the Big Idea?” he speaks about the programs companies like Sanoma have put in place to not only foster innovation, but to push it agressively by process, rewards, revenue targets, etc. And we all know the Google example of allowing (encouraging?) every employee in their company to spend 20% on their own innovative ideas. Read further >


When building a house…

Christian Dirschl
Written by Christian Dirschl
on March 17, 2014

Maybe you read in your childhood the famous French Asterix comic book series. I especially like Edifis (or as he is called in other languages Numérobis), an Egyptian architect in the “Asterix and Cleopatra” volume. He is the best architect Egypt can provide, but his buildings are really horrible. They seem to collapse every minute and obviously there is no proper basis or even a sufficient plan used during construction. Sometimes I think that many people in our industry still work like Numérobis.

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Exploring trends, content, technology, and new ideas in the global information industry. New posts every Monday, Friday, and whenever the innovation bug inspires us. Visit www.wolterskluwer.com to learn all about us.
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