… and jogging is significantly reducing intelligence …and information really helps our customers.
I just went through a speech, which Neil Postman held back in 1990, where he cited people from even 50 more years back in time. And I find it hard to refute his central claims, including: “Information is not part of the solution, but instead creates new sorts of problems”.
As mentioned in the previous post, in corporations the innovation happens at three levels. The first type happens in the individual capabilities; the ideas are generated inside the minds. But teams and corporations are needed to execute complex ideas. Read further >
Although we are not at the end of the year, the typical period when you go back and look behind your shoulder making considerations about the past and thinking about the future, it is now Spring time, air is becoming temperate and trees are blooming here around the Wolters Kluwer Italy offices: this is a good time to go around walking, and think. Read further >
Innovation happens at different levels that need different skills and managerial organization:
As noted in former posts by John Barker and Ornella Zampieri the technique of real-time query expansion called pre-search suggestions or auto complete, has transformed the search experience in the last years. Nowadays is unthinkable to search in Wikipedia or Amazon without receiving suggestions. The quick spread of this functionality can be explained by a number of factors. Read further >
In his latest post, Tom Callaghan was looking back to the impressive progress the company made around UX design in 2012. Another good habit at the end of the year is to look forward and make some statements about the future – just in case 21st December 2012 will not be the end of the world!
The use of quantitative prediction continues to shake up numerous professional services industries by automating or semi-automating tasks previously performed by experts. Professor Daniel Katz (Michigan State University) has offered up an analysis of how quantitative prediction is already changing the legal services industry (Quantitative Legal Prediction – or – How I Learned to Stop Worrying and Start Preparing for the Data Driven Future of the Legal Services Industry, 62 Emory Law Journal ___ (2013) (working draft)). Although Katz’s analysis focuses on legal services, the trends discussed can be applied to other professional service industries, including tax planning and accounting services. Quantitative prediction promises to automate or semi-automate many core questions asked by professionals and their clients: Do I have a case? What is our likely exposure? How much is this going to cost? Are these documents relevant? What will happen if we leave this particular provision out of this contract? How can we best staff this particular legal matter? Read further >
I recently attended an internal user conference for the organization I’m in, the Global Platform Organization of Wolters Kluwer. One of our keynote speakers was Jamie Anderson, Professor of Strategy & Innovation Management at Antwerp Management School & Visiting Professor at London Business School and author of The Fine Art of Success: How Learning Great Art Can Create Great Business. His presentation to our user conference was “Strategy Gaga: Creativity and Innovation in the 21st Century.” You can find similar presentations from him on YouTube. Jamie’s presentation focused on what businesses can learn about innovation by studying how creative artists have innovated. I invited Jamie to speak to our group about innovation to help us provide more value to our professional customers. But I also think about how Jamie’s ideas might apply to our customers, namely, lawyers and accountants in professional services firms? Read further >
Mobile solutions are no longer just about getting our content accessible on smartphones or tablets; it is about delivering a holistic experience across multiple screens. If you attended the mobile solutions presentation at the user conference of Wolters Kluwer’s Global Platform Organization (GPO) this year, you heard us talking about the importance of ensemble interactions, which is about providing a holistic user experience that involves multiple linked devices or that dynamically cross two or more devices. Read further >
On Friday 12th October, I was strolling around in Hall 4.2, where traditionally education, science and specialist information is located.
I saw a bunch of students sitting in front of a huge screen with 3D glasses on, obviously enjoying this kind of instruction method in their cyber classroom. I saw a presentation by CERN, explaining how they are currently searching for the Higgs boson, the last remaining particle to complete the standard model of particle physics. And what was to discover at the specialist information side? Well, I saw a booth where someone showed how to optimize author corrections in print publishing.
