In a previous post I spoke about the enhancements Wolters Kluwer Italy integrated into BigSuite, a fiscal premium product, following the principles of the continuous improvement. One of the new functionality which is offered are the so-called ‘suggested searches’. Read further >
When I started preparing this post, just like with any of the other posts, I told myself not to forget to add tags to support findability and SEO. So, my attention was directed to the tagging systems and their usage. I would like to share with you some thoughts on this topic. Read further >
I recently had the privilege of attending a presentation by information architect and usability/findability/searchability expert Louis Rosenfeld. I hope to attend more of them and read Lou’s highly regarded book, Search Analytics for Your Site – Conversations with Your Customers. Lou shared several insights relevant to any solution provider that delivers content over a Website. Here is a summary of insights I got from Louis: Read further >
In a meeting I attended last week it struck me how informally we often speak about certain concepts that are key in defining state-of-the-art knowledge products. In this case the discussion was about the importance of a comprehensive approach to classifying our tax, legal and regulatory content, and about what kind of classification system to use: taxonomy, thesaurus or other. Read further >
