In one of my previous posts I wrote about the need to stay competitive through continuous, incremental improvements in the areas of product quality and process efficiency. This was applied within Wolters Kluwer Italy in the enhancement process for BigSuite, a tax & accounting premium product. Here, as promised, I would like to give an overview of the possible levels in the evolution of continuous improvement programs within companies. Read further >

Most of what’s happening on the information super highway – at accelerating speeds – is just evolution as genuine as Darwin. Yet, most are still determined to call it cannibalism when a “new” service or product threatens the established business models. But as the saying goes: there’s so sense in beating a dead horse…better to trade it for a car while it’s still alive. Read further >