Thoughts on Professional Services Firms’ Ecosystems

John Barker
Written by John Barker
on February 07, 2014

Professional services firms (law firms and accounting firms) are already participating in several content and software ecosystems, including Apple’s iOS, Amazon, and Google. It makes sense given how many of their clients are expecting to interact with their professional advisors, including invoicing, reading current awareness and receiving professional memoranda regarding decisions with tax, accounting and legal implications. But I want to suggest that firms be very proactive and selective in how they interact with those ecosystems. Read further >


The Power of Privacy and The Value of Confidentiality

Raymond Blijd
Written by Raymond Blijd
on January 06, 2014

Google’s Vint Cerf, who is recognized as one of “the fathers of the Internet,” stated “Privacy May Be An Anomaly.” Historically, he is right in some context. We used to bathe in the open and wore less and more revealing clothes in the past. Some won’t mind going back to those days but ever since humans acquired the ability to communicate it always had the option to do it in private. Moreover, confidentiality is the corner-stone of several business sectors such as Health, Legal and Finance. So the question is: as a professional, who will you trust? Read further >


Skeuomorphism: Will It Make Us Smarter?

Raymond Blijd
Written by Raymond Blijd
on December 03, 2012

Recently Apple has been awarded a patent for the virtual book page turn. Now imagine such an event in the age of the printing press. How would we navigate books or other printed materials? The tools and the methods we used in the physical world are slowly coming to live in the digital world. Skeuomorph design has blazed the path to copy from the physical to the virtual world. Yet, without a better understanding of the real world, will it help or hurt? Read further >


Phantom Menace: 4 Signs of Disruptions in Legal Technology

Raymond Blijd
Written by Raymond Blijd
on June 01, 2012

I recently discovered HBS professor Clayton M. Christensen’s book The Innovator’s Dilemma. In it he explains the theory behind disruptions and why they are particularly menacing if you are not prepared. There are companies like IBM that have managed to survive numerous disruptions by shifting models early or like Apple or Amazon by creating disruptions themselves. Nevertheless, timing is crucial to either shift or create but the real challenge lies in where to shift to or how to disrupt. What are the signs? Read further >


Cannibalism and 5 Special FX of Evolution

Raymond Blijd
Written by Raymond Blijd
on March 30, 2011

Most of what’s happening on the information super highway – at accelerating speeds – is just evolution as genuine as Darwin. Yet, most are still determined to call it cannibalism when a “new” service or product threatens the established business models. But as the saying goes: there’s so sense in beating a dead horse…better to trade it for a car while it’s still alive. Read further >


The App Ecosystem: Can it change the software business?

John Barker
Written by John Barker
on November 17, 2010

The Windows operating system and the various software bundles of Outlook, Word, PowerPoint & Excel sold as Microsoft Office continue to dominate the desktops of tax, legal & regulatory professionals globally. The software is either pre-installed on the hardware or installed by IT personnel. Microsoft does not entirely control the hardware, the PC’s and laptops, on which the software is installed. That lack of control over the hardware introduces some inconvenience in the process of purchasing and installing software. The model for a software purchase is to go to a store and purchase packaged software that is available on a CD-ROM or DVD. Updates typically are delivered over the Web. Read further >


Exploring trends, content, technology, and new ideas in the global information industry. New posts every Monday, Friday, and whenever the innovation bug inspires us. Visit www.wolterskluwer.com to learn all about us.
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