As data continues to explode across the information super highway, the ways in which we search for information has also changed. The goal of search (as defined by Google) “is to get the user to the answer or information they seek, faster by creating a seamless connection between them and the knowledge they seek.” I support this definition and we can see that Google is backing up their statement by putting their money and resources where their mouth is. So how about you and your organization, are you ready to get real about the future of search?
Previously, we discussed the Google seven city tour focusing on the question Who owns the data people post on the internet?, which ended in early November. But this isn’t the end of The Right to Be Forgotten. Read further >
In October, Wolters Kluwer Tax and Accounting launched CCH IntelliConnect Browser Search, a free browser add-on that displays IntelliConnect subscriber content in a box above a search engine’s search results. So, whether customers are using Google, Yahoo! or Bing, they no longer need to alternate between research tools – it’s one and done. This allows accountants to search the way they normally would – using a simple, familiar, search engine – and saves them valuable time because they can access reliable Wolters Kluwer, CCH content on their favorite search engine without logging into IntelliConnect. Read further >
There are several articles recommending that law firms leverage the expert search and knowledge management (KM) expertise of law library staff in business development. For example, in an article posted at Altman Weil, Nina Cunningham suggests two actions law library staff might take to enhance their role in law firm business development, namely, (1) partner closely with the IT department of the firm and (2) become an expert in the firm’s major practice groups. Partnering with the IT department is essential because IT often controls access to all KM technologies in the firm, including firm-wide portals/intranets and practice group distribution lists. Expertise in a practice area enables law library staff to create ever more relevant search alerts for members of the practice group and gain deeper insight into the preferred channels for each member to receive bizdev-related current awareness (smartphone/tablet, Intranet, RSS, social media, etc.). Another article posted at aallnet.org recommends that law library staff should partner closely with the firm’s marketing department – and to be sure that the marketing teams give proper credit to law library staff that help in running queries, analyzing search results, and creating profiles of clients, their competitors and the firm’s competitors. But there is much more value that the law library can provide. Read further >
Doing “Search” Right!
When people think of “search” today two things usually come to mind. The first is Google, and the second is, well you guessed it… Google. When it comes to Enterprise Search, do you think that we can be better than Google? (click to tweet this) I think you should be better and here is why.
From September 2014 onwards, Google Board of Executives are traveling across Europe to discuss the right to be forgotten. It is expected that this tour will take two months to complete, and then several years to get settled. Read further >
Putting a puzzle together can be frustrating as a child, yet this brain teaser becomes more gratifying as an adult. Carefully placing intricate pieces together to create a complete picture. I think we offered an almost completed puzzle last week in Leipzig at SEMANTiCS 2014, where we presented LOD2.
The Research on Search
There are many problems facing enterprise search applications today. The main ones being poor recall, relevant results, and the lack of insightful information provided back to the user. I recently did some research on this topic and I would like to share my discoveries. The research focuses specifically on the long tail and how you can use it to improve your applications or products.
To start a blog post with such a phrase in order to introduce the finalization of a 4-year project might sound a bit pathetic. Still I think that LOD2 has opened a new door for Wolters Kluwer and for the industry as a whole to better cope with the fundamental transformation process we already face and will be facing in the coming years.