Following with my series of posts about semantic search, this time I would like to speak about our experience in accompanying our users to move from the traditional metadata search to “one single search box”. Read further >

Mobile solutions are no longer just about getting our content accessible on smartphones or tablets; it is about delivering a holistic experience across multiple screens. If you attended the mobile solutions presentation at the user conference of Wolters Kluwer’s Global Platform Organization (GPO) this year, you heard us talking about the importance of ensemble interactions, which is about providing a holistic user experience that involves multiple linked devices or that dynamically cross two or more devices. Read further >

Gamification concepts, or the act of applying the fun, play and engagement of games to the real world, continues to insinuate itself into every facet of our lives as consumers. The rise and dominance of social media has been a key ingredient in rapidly accelerating its advance. However, the adoption of gamification, particularly as it relates to social learning into training for professionals is still very much in its infancy. While I’ve written about the power of gamification concepts in previous columns nearly two years ago as it relates to software and e-learning product design, I had seen very little in the marketplace in terms of compelling tools and game designs that are specifically attuned to the needs of professionals to engage them around complex subject topics in a meaningful way. Read further >

In my previous post I ended up with a promise: that I would had keep on sharing my thoughts about semantic search. And now I’m back with another post on this topic. Read further >

When patients are admitted to the hospital, attending physicians or their designates (e.g. interns and residents) must provide specific instructions on how the patient should be managed while in the hospital. These instructions are often provided through order sets, which are collections of requests for clinical activities, such as: Read further >

As fellow Intelligent Solutions blogger Raymond Blijd, I was fortunate to join this year’s ebook and mobility conference together with 150 ebook and mobility savvy colleagues from across Wolters Kluwer. Susan Driscoll, CEO Professional & Education Wolters Kluwer Health, in opening the event, encouraged all participants to share their experiences and discuss how we adapt to the changing market. Susan compared her key statements of last year’s conference to where the market is today and how Wolters Kluwer is adapting to those changes. Her statements confirmed that the market is changing at an accelerated rate. So, what were my key take-aways from the 2012 ebook and mobility conference? Read further >

Last week, I was fortunate to attend the eBook & Mobility conference together with over 150 inspiring colleagues from around the world. We engaged in passionate discussions and exchanged best practices and successes in the area of mobile. The 2012 edition of the conference centered around mobility as a service fueled by the tailored content from Wolters Kluwer. What where my take-aways? Screens, Voice and Environments. Read further >

Any conversation about user experience for professional customers involves a fundamental question: when should professional publishers of software and content services focus on integrating them into, and thereby optimizing, an existing professional customer’s workflow, or creating a new workflow? There are variations between these two extremes: replacing some parts of an old workflow to increase efficiency but in other parts simply adapting to and optimizing existing workflows. Read further >

The strong emergence of tablets and new generation smartphones and the acceleration of new apps being launched is causing a revolution in publishing companies, which have become multi-device information providers. Read further >

In previous posts I addressed the power of simulation in UX, and how the UX Community is using a common prototyping tool, Axure. Considering the speed at which UX practitioners are asked to visualize designs in an Agile world, I would like to answer some basic questions about low- and middle-fidelity rapid prototyping. Read further >