Financing or refinancing a mortgage in the United States is a paper-intensive process, especially when it comes to borrower disclosures. Wolters Kluwer Financial Services  has made the process “as easy as pushing a button” for its customers. By working directly with mortgage lenders Financial Services developed Disclosure Manager, a complete solution that automates the initial disclosure process from generation of compliance document packages and secure electronic document delivery to borrowers, to outsourced print and paper fulfillment. Read further >

I live in Connecticut and we were hit by a freak snowstorm on Oct. 29, with up to 18 inches of snow in some areas. I’m fortunate that I have power and heat, but as of Nov. 3, approximately 540,000 electric company customers still have no power. This situation, which follows a similar loss of power in August 2011 as a result of Hurricane Irene, made me think about ways to remain connected and productive. Read further >

In my last post, I wrote about attending the Third Annual Wolters Kluwer eBook and Mobility Summit 2011 in Baltimore, Maryland, where I was part of a presentation on lessons learned from mobile app development. I included highlights from a checklist that we recently created. In this post, I’m including a few more highlights that I hope you find useful. Read further >

I attended the Third Annual Wolters Kluwer eBook and Mobility Summit 2011 in Baltimore, Maryland, this week, a wonderful opportunity to exchange information with my colleagues around the globe. I was part of a presentation on lessons learned from mobile app development and I included a checklist that we recently created. Read further >

Mark Dorman, President and CEO of Wolters Kluwer Law & Business (North America), recently participated in a media roundtable, part of Wolters Kluwer’s half-year results announcement. Dorman noted that “2011 will be seen as a watershed year.” Starting with the ‘Arab Spring‘ information flowed through the use of texting on mobile phones, photographs taken by mobile phones, and Twitter accounts that couldn’t be shut down. Events were incited, communicated, recorded, and directed by mobile technology. Read further >

I use several technical devices: a laptop computer, an iPad2, a BlackBerry smart phone, and a personal cell phone. I like having a choice of devices to communicate with others and to do my work, but I’m starting to wonder whether all our customers want the same thing. Read further >

I recently attended American Payroll Association 2011 Annual Congress. One session, Global HR and Payroll, focused on managing global payroll and I thought the comments applied to global development projects as well. Read further >

I recently attended the Third Annual National Institute on Internal Investigations conference in New York City sponsored by the American Bar Association and I was interested to see the variety of electronic devices in use. The audience of about 100 was composed of law firm attorneys, some government attorneys, corporate counsel, corporate compliance officers, and forensic accountants from across the United States. Read further >

One way of aggregating news feeds for customers is through RSS feeds. RSS allows customers to pull content into one feed so that they can access a variety of resources in one place. I have an RSS feed through Google Reader, but I realized recently that I don’t look at it as much as I check Twitter. To be honest, I haven’t looked at Google Reader in months, and I’m trying to figure out why. Both require me to take some action in visiting the Web site, but it has become more routine to check Twitter at least once a day. I tend to forget to check Google Reader at all. Read further >

I see at least one article in the B2B media every day advising publishers to build social communities around their products or interest groups. But without any real direction, how well can we create a community that our readers will want to be part of? I recently attended a webinar, sponsored by the American Society of Business Publication Editors, titled Leveraging the Power of B2B Social Communities, that provided some suggestions on how to manage a successful community. Read further >