As the “e-health” arena continues to grow with electronic health records in the United States, a continuing demand for Universal Patient Identification Numbers to link electronic records around the globe and fast paced integration of hand held electronic devices in exam and operating rooms around the world, it isn’t hard to imagine that the costs of securing this information is growing rapidly as well. A recently published report estimates that by 2015, spending on security will reach 70 billion annually in the United States alone. Read further >
Big business as well as a killer application for Open Data are not yet there, but companies like Wolters Kluwer can and probably will play an important role in this new ecosystem. Why? Because the assets we already have are the assets that are needed: knowledge about content and data, knowlegde about the domain, sophisticated technological skills and direct access to the customers with elaborated products at the core of their professional key processes.
Location: A5 enroute to Wolters Kluwer Corporate Office.
Car voice: you have a 58 unread messages and 18 alerts.
Driver: please tag and provide urgency?
Car voice: tagging complete and the most urgent are 4 messages from your client “LegalComplex” which match with 2 alerts. Is this urgency correct?
Driver: yes. Please proceed with research?
Car voice: research indicates that 2 briefs and 1 IntelliConnect document match messages tagged “LegalComplex” and “Urgent”, would you like these to be linked?
Driver: no, just save to client folder and schedule in calendar… Read further >
In my last post I stated that user satisfaction is key in retaining customers and in achieving competitive advantages. Here I will discuss a different aspect of the same topic. We aim to offer the best products to generate user satisfaction. When launching a new product however, sometimes you need to focus on the time-to-market variable and speed up the release, which can lead to having to compromise on offering some functionality and/or the complete content you estimated at design time. This is a very delicate decision to take, indeed. Read further >
“I want to develop great new products.”
“I want our customers to love our products and love doing business with us.” Read further >
Recently I posted about social media in government, particularly government’s presence in social media. I noted how government’s increasing presence in Twitter, Facebook, YouTube, etc., can inspire the private sector in integrating social media with commentary and explanations. I’d like to dig deeper into the topic from another perspective. Take a look at Regulations.gov. Click on “Advanced Search.” Place a checkmark next to “Open for Comment” and click “Search.” You’ll see a results list of US government regulatory activity that is, literally, open for comments. You’ll also find several submissions of comments by citizens about regulatory activity. You can click “Submit a Comment” to offer your own thoughts about regulatory activity. Every comment receives a “Comment Tracking Number” that enables its later retrieval. Users also can find comments by keyword search. Regulations.gov reminds me a bit of Facebook but with a focus on regulations. Each proposed regulation in Regulations.gov has its own “wall” just like each member of Facebook. Read further >
The Obama Administration recently announced voluntary guidelines for companies to protect consumer information online. The “Consumer Privacy Bill of Rights” would not alter existing laws, but the 50-page blueprint would extend privacy protections to unregulated sectors and would preempt conflicting state laws. The Administration’s framework includes a recommendation for federal legislation and Federal Trade Commission enforcement. It also recommends a national standard for security breach notifications. Read further >
The idea of utilizing big data has been getting a lot of attention lately. It promises companies the ability to respond to changes in the marketplace by collecting, storing, and analyzing the ever-increasing amount of data about the behavior of its customers to make quicker and more well-informed decisions. It was not that long ago that a publisher would be forced to speculate about which parts of a print product influenced a customer’s decision to purchase it or which parts they found most useful. The move from print to electronic, and then to mobile, has brought with it vast amounts of data about its customers from an increasing number of sources, including online usage, sensors, and other smart devices. The challenge for companies facing this data-driven future is in finding a way to make use of this flood of data, rather than being overloaded by it. Read further >
Ladies and gentlemen, it’s prime time for Infobuttons. Infobuttons are context-sensitive links from electronic health records (EHRs) to knowledge resources. I have written about them extensively on this blog, addressing standard and service-based implementations as well as patient privacy. I have also previously written about the Meaningful Use incentive program in the United States, in which eligible professionals and eligible hospitals may receive incentive payments for demonstrating meaningful use of certified EHR technology. Read further >
Recently the Health Wolters Kluwer Law and Business blog featured an article about technology that helps individuals take care of themselves and loved ones; including “…technology that electronically dispenses pills, or, in the case of the AT&T Vitality GlowCaps, keep patients on a correct medication schedule. The GlowCaps are medication bottle caps that light up, play ringtones, or send a call/text the patient to remind them to take the pill.” As mobile enabled services become a key component of healthcare around the world, it is important to keep tabs on this developing industry. Read further >