There are several articles recommending that law firms leverage the expert search and knowledge management (KM) expertise of law library staff in business development. For example, in an article posted at Altman Weil, Nina Cunningham suggests two actions law library staff might take to enhance their role in law firm business development, namely, (1) partner closely with the IT department of the firm and (2) become an expert in the firm’s major practice groups. Partnering with the IT department is essential because IT often controls access to all KM technologies in the firm, including firm-wide portals/intranets and practice group distribution lists. Expertise in a practice area enables law library staff to create ever more relevant search alerts for members of the practice group and gain deeper insight into the preferred channels for each member to receive bizdev-related current awareness (smartphone/tablet, Intranet, RSS, social media, etc.). Another article posted at aallnet.org recommends that law library staff should partner closely with the firm’s marketing department – and to be sure that the marketing teams give proper credit to law library staff that help in running queries, analyzing search results, and creating profiles of clients, their competitors and the firm’s competitors. But there is much more value that the law library can provide. Read further >
The Hawaii Health Connector, the state’s Health Insurance Exchange, announced the appointment of its new executive director recently. Jeffrey Kissel, the former CEO of HawaiiGas, will become the Exchange’s third director within the last year when he replaces current interim director, Tom Matsuda. Besides leadership turnover, the Exchange in Hawaii has experienced several other issues since its creation in 2013, including funding and provider shortages. Unlike other Exchange directors, Kissel does not have a background in the health or insurance industry. So will this change be the cure for what ails the Hawaii Exchange as the upcoming enrollment season approaches? Moreover, to what extent have other state Exchanges’ successes or failure stemmed from leadership in those Exchanges? Read further >
As we all know, the model of a flat earth in contrast to a globe was a common idea even until Columbus tried to sail from Europe to India. He had to face doubts in his crew as well as whether the Earth was really round, so that there was no danger of “falling off the edge.” This model reflects our everyday perception that we stand firmly on the ground and, for example, water is not flowing away from us – following the curvature of the Earth. So, there is actually some ratio and common sense behind it.
But when people acknowledged that Earth in fact was round, a whole new world not only in the literary sense opened up to them and things became possible and even inevitable that were beyond imagination before.
I think that our civilization today is currently figuring out again that the world is round!
Continuing on the theme of the importance of design in electronic health record (EHR) medication alerts (see my recent post here), Alissa Russ et al published a new study in JAMIA describing how an alert redesign reduced prescribing errors in a simulated environment at the VA. Read further >
I had the privilege of participating in a knowledge-sharing meeting held by the ILO (Institute for Innovation in Large Organizations) in Chicago. ILO’s Founder and President, Peter Themes, facilitated the meeting. Executives representing large companies in the Chicago area, as well as the UIC Innovation Center, shared best practices in making innovation work in large organizations. The group explored several themes, such as the following: Read further >
The weeks of tech craze are back again. Launches focus on ecommerce IPO’s (Alibaba, Zalando), “private” social networks (Ello), a new phone that finally grew up and an app that proves that intrinsic value really is overrated (Yo!). Read further >
Doing “Search” Right!
When people think of “search” today two things usually come to mind. The first is Google, and the second is, well you guessed it… Google. When it comes to Enterprise Search, do you think that we can be better than Google? (click to tweet this) I think you should be better and here is why.
From September 2014 onwards, Google Board of Executives are traveling across Europe to discuss the right to be forgotten. It is expected that this tour will take two months to complete, and then several years to get settled. Read further >
Neuroscience and technology are increasingly collaborating in scientific research to advance understanding of how our brain works. This happens for different reasons: to replicate human brain functions into artificial ones, to prevent and cure diseases and pains, or even to correlate human behavior with brain functions. Read further >
Like many lawyers, accountants, knowledge workers, and other professionals, I maintain a LinkedIn profile. LinkedIn’s investor presentations, which I recommend reading, reveal ambitions far beyond being merely a social networking space for knowledge workers. In addition to wanting to be the professional network for connecting all of the world’s professionals, LinkedIn also wants to “be the definitive professional publishing platform.” Read further >